AI Bot Development Services

There are two numbers and the second surprises people. There is the build, and then a monthly bill that never stops, because the AI provider charges for every message the bot reads and writes. A busy bot can cost more in a year to run than it did to build. We estimate volume and conversation length before quoting either figure.

Six to twelve weeks, and the last stretch is testing rather than building. Before it speaks to customers we run hundreds of your real questions through it, score the answers, and try to trick it into saying things you would not want in writing. We would rather hold it back a fortnight than launch a bot inventing your refund policy.

Yes, and narrow beats broad every time. One job, one channel, one set of source documents, such as delivery questions answered from your own help pages on your website or WhatsApp. Bots that try to do everything are where these projects stall, because each new topic needs its own content and testing. We add topics once the first measurably works.

We build assistants that answer from a company's own documents rather than from whatever the model happens to remember, which is the difference between useful and embarrassing. Preparing that content, search, handover to a human and cost control per conversation all carry across industries. Ask for names and you will hear them from a client, not from this page.

Answers grounded in your own content, a plain statement that the customer is talking to software, a handover to a human when it gets stuck, and a full record of every conversation. Europe's new AI Act makes that disclosure a legal requirement, so we build it in. Then reporting: which questions it failed, and what each conversation cost you..

We are blunt about the running cost before you commit, which is what catches people out six months in. Our retainer covers watching that bill, reviewing badly rated conversations and feeding fixes back. The account with OpenAI or Anthropic stays in your name throughout, so the spend, the conversation data and the code all belong to you if you leave.